About the App
Kinekt is a healthcare-focused platform designed to help care providers collect and analyze patient feedback from multiple sources, improving service quality and response times.
Project Details
- Industry : Healthcare – Focused on enhancing patient care and operational efficiency through technology.
- Business Type : Enterprise – A large-scale organization with complex digital transformation needs.
- Client's Goal : Improve patient feedback collection and integrate AI-powered analytics.
- Services Provided : AI Integration, UI/UX Revamp, Web & Mobile App Development
About Client
Country: London, UK
Industry: Medical
Work duration: 3 Months
Team composition
1 Mobile developer, 1 mobile designer, 1 project manager
Project Scope and technology
Mobile app development, react native development, Business processes optimising
Project Goals
Unify patient feedback from various channels (real-time facility feedback, social media, phone inquiries, and multimedia testimonials).
Implement AI-driven sentiment analysis to extract valuable insights.
Enhance UI/UX for a seamless experience across web and mobile platforms.
Automate social content generation and engagement using AI.
The Challenges
Legacy Code & Outdated Frameworks
The original prototype relied on old dependencies and lacked modern functionality.
Poor UI/UX
The outdated interface impacted the adoption and usability for healthcare providers.
No AI Integration
The system required AI-powered feedback analysis and content automation.
Manual Feedback Collection
The feedback process was fragmented, requiring automation for efficiency.
The Solution
AI-Powered Patient Engagement
To modernize Kinekt, TekRevol implemented a complete codebase overhaul, integrating cutting-edge AI and enhancing u user experience.
Key Implementations
- Modernized Codebase : Replaced outdated frameworks with React, React Native, Node.js and MongoDB.
- AI-Powered Feedback Analysis : Integrated GPT-4 and OpenAI for natural language processing and sentiment analysis.
- Enhanced UI/UX : Redesigned the interface for intuitive navigation and seamless experience across devices.
- Automated Engagement : Implemented AI-driven content creation and social media automation, streamlining patient interactions.
Process Breakdown
(Step-by-Step Approach)
Conceptualization
- Conducted market research & competitor analysis.
- Identified key pain points in patient engagement.
Design & Development
- UI/UX Revamp – Created a modern, intuitive interface.
- Mobile & Web Development – Built robust apps for seamless interaction.
AI Integration
- GPT-4 for AI-powered responses – Enabled real-time, natural interactions.
- Sentiment Analysis & Social Monitoring – Delivered actionable insights to care providers.
Deployment & Support
- Launched apps on the Play Store & App Store.
- Provided post-launch updates & continuous monitoring.
Tech Stack & Tools Used
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Angular
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Jetpack Compose
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React
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SwiftUI
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Vuejs
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Node js
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Python
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Ruby on Rails
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MongoDB
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PostgreSQL
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AWS
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Azure
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Docker
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Google Cloud Platform
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kubernets
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GoogleAPI
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GraphQL
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RESTful APIs
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Stripe
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Twilio
Results & Achievements
Reduced patient response time
User engagement increased
Improved social media sentiment accuracy
Automation in feedback collection & categorization
Client's Testimonial
